Two prices, no mystery
Patients can choose the cash/check price or card price without feeling surprised at the counter.
Healthcare-grade compliance
Make Dual Pricing
Bring cost recovery into a disciplined program with patient-facing clarity, documentation, and operational guardrails built for medical practices.
Clear cash/check priceTransparent card priceCompliance-led rollout
Built around the way
The experience is not just a prettier payment page. It is a cleaner operating model for patients, staff, and leadership.
Documented operating policy
Policies, signage, and receipts support the workflow instead of leaving compliance to memory.
Practice-level control
Roll out across one office or several locations with a consistent standard.
How rollout works
Simple enough for staff.
Every solution gets translated into the daily rhythm of the practice: what staff do, what patients see, and what leadership can measure.
01Define the payment policy
We align the Dual Pricing approach to your patient experience and operating model.
02Configure the payment flow
Terminals, receipts, staff language, and reporting are set up as one connected program.
03Train and support the team
Your front desk knows what to say, where to point patients, and how to handle questions.
2clear payment options
0hidden card-fee surprises
1centralized compliance standard
Patient-facing price display
Keep the payment choice visible before the card is run.
Receipt and signage alignment
Make the policy consistent across the physical and digital experience.
Program monitoring
Keep an eye on card volume, exceptions, and staff adoption.
Evaluation guide
Review the complete workflow, not only the feature.
Use the patient experience, staff process, transaction record, and daily reconciliation as one decision framework.
Where does this fit?
Bring cost recovery into a disciplined program with patient-facing clarity, documentation, and operational guardrails built for medical practices. Map the payment moment, responsible team member, patient communication, and resulting account update before configuration.
What should staff test?
Test the normal workflow plus declines, corrections, refunds, duplicate attempts, and any payment method or location that follows a different path.
What should leadership monitor?
A careful implementation keeps the experience easy for patients and practical for staff. Also review exceptions, patient questions, posting accuracy, settlement timing, and staff work created by the new process.
Turn Dual Pricing into a real operating system.
Practice Pays helps your team launch the program with clarity, structure, and support.