Terminal setup guide

    Get your terminal

    A simple installation path for unboxing the terminal, connecting it, signing into the portal, and getting support when needed.

    Pre-configured hardwareWi-Fi setupSupport access
    Plug

    connect, sign in, start

    Terminal setup should feel calm and obvious for the team that has to use it every day.

    Unbox the terminal
    Connect to the network
    Sign into the portal
    Built for responsible payment operations
    Healthcare-Aware Workflows
    Payment Security Focus
    Documented Controls
    Program Eligibility Review
    Availability Monitoring

    Clear, practical, and

    These support resources now match the Practice Pays design system while keeping the information easy to scan on mobile and desktop.

    Unbox the terminal

    Terminal, adapter, receipt paper, and welcome materials are grouped around setup.

    Connect to the network

    Connect to practice Wi-Fi or the available network path before transactions begin.

    Sign into the portal

    Use your welcome credentials to review transactions, settings, and reports.

    What happens next

    A simpler path from question to

    Every resource page now helps the visitor understand what matters, what to do next, and where to go if they need help.

    01Unbox and inspect

    Confirm the terminal, power cable, welcome kit, and receipt paper are present.

    02Power and connect

    Plug in the terminal, connect to Wi-Fi, and wait for the Practice Pays app to load.

    03Run the first payment workflow

    Walk staff through the checkout steps before using the terminal with patients.

    HIPAAhealthcare-aware standards
    PCIpayment-grade security
    24/7digital access and support paths

    P1 terminal workflow

    The guide keeps the actual hardware experience visible and straightforward.

    Portal access

    Staff know where to find transactions, reports, and account settings.

    Support path

    Phone, email, and training support are part of the setup journey.

    Secure launch

    Connection, account access, and payment steps are handled with care.

    Need help getting the terminal ready?

    Our team can help walk through setup, portal access, and staff training.

    Contact Support